Get help with Nibbs

The quickest way to reach us is inside the app.

In the app

Open Settings, then Help & questions, then Contact support. Pick a topic, tell us what happened, and send. You'll see our reply in My tickets, with a "New" badge when we answer. You need to be signed in to send a ticket.

By email

Can't open the app, not signed in, or you're a parent or guardian? Email nibbs-support@googlegroups.com. We answer within 2 business days.

Common questions

Do I need an account?

No. The planner works without signing in, and your homework stays on that device. Sign in with Google to sync between devices, use Trees, or contact support from the app.

Why did my plan move?

If a bite's start time passes without the timer running, Nibbs re-plans the rest of today from now. Anything that doesn't fit moves to your next free day. To keep something in place, tap its number to lock it.

I entered the wrong birthday for Trees.

You can set it once. Send a ticket or email us and we'll fix it.

Someone in my Tree is being unkind.

Tap their name, then Report or Block. Blocking removes their access to your schedule and clears anything they sent you. We review every report.

How do I delete my account?

See Delete your account.